SCOREBOX — TERMS OF SERVICE v1.4.2
Effective Date: August 5, 2026 Last Updated: August 27, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE SCOREBOX MOBILE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE APPLICATION.
1. PARTIES AND SCOPE
1.1 Agreement
These Terms of Service (these "Terms") constitute a binding legal agreement between you, the individual accessing or using the Application ("You" or "User"), and Scorebox LLC, a Colorado limited liability company ("Scorebox," "Company," "we," "us," or "our").
1.2 Scope
These Terms govern Your access to and use of the Scorebox mobile application, including all associated features, functionality, content, and services made available through the application (collectively, the "Application" or "App").
1.3 Additional Terms
Certain features of the Application may be subject to additional terms, guidelines, or policies, which shall be presented to You in connection with such features. Such additional terms are hereby incorporated into these Terms by reference.
1.4 Nature of the Platform
Scorebox is organizing and scorekeeping software for real-world amateur sports. Commissioners use the Application to schedule Events, record results, and administer standings. Event outcomes are determined exclusively by the athletic performance of the participants themselves; no element of chance is present in the determination of winners or ratings.
Registration fees are amounts paid by participants to the Commissioner as compensation for organizing and operating the Event, including such costs as venue, equipment, officiating, and administration. Scorebox collects those fees on the Commissioner's behalf and holds them in escrow pending finalization of the Event’s results (Section 9.4), at which point they are released to the Commissioner.
Scorebox does not offer, operate, hold, or distribute prize pools, purses, or winnings, and pays no prize or award to any Event participant. Whether a Commissioner makes any award to participants, and on what terms, is determined and executed by the Commissioner independently of the Application (Section 2.1(b)).
Apple Inc. is not a sponsor of, and is not otherwise involved in, any Event facilitated through the Application.
2. ELIGIBILITY
2.1 Age Requirements
(a) You must be at least thirteen (13) years of age to create an account and access the Application. Users under the age of thirteen (13) are strictly prohibited from using the Application.
(b) You must be at least eighteen (18) years of age to: (i) register for paid Events; (ii) initiate or receive payments; (iii) claim or manage Venues; or (iv) engage in any financial transaction through the Application. For purposes of this Section 2.1(b), "payments" and "financial transactions" refer to platform-mediated transactions processed through the Application (including registration fees paid to Scorebox's escrow and Stripe Connect payouts released to Commissioners). Distribution of prizes among Event participants is arranged and executed by Users off-platform and is not a Scorebox-mediated transaction; Scorebox is not involved in, and has no responsibility for, such distributions.
2.2 Representations
By creating an account, You represent and warrant that: (a) You meet the applicable age requirements set forth herein; (b) all information You provide is accurate, current, and complete; (c) You will maintain and promptly update such information; and (d) You have the legal capacity to enter into these Terms.
2.3 Minors at Venues
Many Venues listed on the Application are bars, restaurants, or other establishments that may serve alcohol or impose age restrictions independent of Scorebox. Users under the age of twenty-one (21) are solely responsible for complying with all Venue age policies and applicable local laws regarding presence at such premises. Users under the age of eighteen (18) should not attend a Venue without a parent or legal guardian. Scorebox does not verify, enforce, or otherwise control Venue age policies and shall not be liable for any consequence arising from Your presence at any Venue.
3. DEFINITIONS
As used in these Terms, the following capitalized terms shall have the meanings set forth below:
"Captain" means the Squad member designated with authority to manage the Squad roster.
"Commissioner" means the individual designated as the primary official governing an Event.
"Event" means an organized competitive gathering facilitated through the Application, including Seasons, Tournaments, and Casual Events (invitation-only tournaments carrying no fees; formerly "Basic Events," historically "Backyard Tournaments").
"Game" means a single, discrete unit of play (e.g., one game of 8-ball, one game of pickleball).
"Match" means a collection of one or more Games played in a single session between opposing Teams.
"Complaint" means a formal concern submitted by a registered Squad Captain regarding the overall fairness or conduct of an Event (Section 8.4), distinct from a Red Flag, which challenges a specific Match result.
"Final" means the state an Event's results reach under Section 8.7, after which results are settled, escrowed funds have been released, and no further changes are available through the Application.
"Red Flag" means a formal single-escalation challenge of Match results submitted by the non-submitting party through the Application's score verification mechanism.
"Squad" means the full roster of players registered together as a unit for an Event.
"Station" means the physical space and equipment utilized for play (e.g., a pool table, court, or cornhole set).
"Team" means the specific player or players actively competing in a Game.
"The Line" (or waitlist) means the ordered, positional list of Users waiting to use a Station, maintained by the Users present. The User at the front of the Line is "on deck."
"Venue" means a physical location with one or more Stations managed through the Application.
4. ACCOUNT REGISTRATION AND SECURITY
4.1 Account Creation
To access certain features of the Application, You must register for an account by providing accurate and complete information as prompted by the registration process. Each individual may maintain only one (1) account. The creation of multiple accounts by a single individual for any purpose, including but not limited to the manipulation of statistics, ratings, or rankings (commonly referred to as "smurfing"), is expressly prohibited.
4.2 Account Security
You are solely responsible for maintaining the confidentiality of Your account credentials and for all activities that occur under Your account. You agree to immediately notify Scorebox at support@scoreboxapp.com upon becoming aware of any unauthorized use of Your account or any other breach of security.
4.3 Public Profile
Your profile — including Your display name, gamertag, avatar, and aggregated statistics — is publicly visible to all authenticated Users of the Application. The Application does not support private profile modes. By creating an account, You acknowledge and consent to the public display of Your profile information.
5. LICENSE GRANT AND RESTRICTIONS
5.1 Limited License
Subject to Your compliance with these Terms, Scorebox hereby grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Application on a mobile device that You own or control, solely for Your personal, non-commercial purposes.
5.2 Restrictions
You shall not, and shall not permit any third party to: (a) copy, modify, adapt, translate, or create derivative works of the Application or any portion thereof; (b) reverse-engineer, disassemble, decompile, or otherwise attempt to derive the source code of the Application; (c) distribute, sublicense, lease, rent, loan, or otherwise transfer the Application to any third party; (d) remove, alter, or obscure any proprietary notices, labels, or marks on the Application; (e) use any automated system, including without limitation robots, spiders, scrapers, or offline readers, to access the Application; or (f) use the Application for any unlawful purpose or in violation of any applicable law or regulation.
5.3 Reservation of Rights
All rights not expressly granted herein are reserved by Scorebox. These Terms do not convey any ownership interest in or to the Application, but only a limited right of use revocable in accordance with these Terms.
6. USER CONDUCT
6.1 General Standards
You agree to use the Application in a manner consistent with all applicable laws, regulations, and these Terms. You shall not use the Application to engage in conduct that is fraudulent, abusive, defamatory, threatening, harmful, or otherwise objectionable.
6.2 Prohibited Activities
Without limiting the generality of the foregoing, You shall not: (a) submit false, fabricated, or manipulated Match results; (b) collude with other Users to artificially influence Match outcomes, ratings, or statistics; (c) abuse, circumvent, or exploit the dispute resolution system (Red Flag process) in bad faith; (d) harass, intimidate, or threaten other Users through messaging or any other feature of the Application; (e) impersonate any other User, Commissioner, Venue owner, or Scorebox representative; (f) interfere with Station management, including waitlists or Line order; (g) use the Application to facilitate unlawful gambling or wagering; or (h) attempt to gain unauthorized access to other Users' accounts, Scorebox systems, or any networks connected to the Application.
6.3 Enforcement
Scorebox reserves the right, in its sole discretion, to investigate any suspected violations of these Terms and to take appropriate action, including without limitation issuing warnings, suspending or terminating accounts, removing content, and reporting conduct to law enforcement authorities.
7. MATCH INTEGRITY AND SCORE VERIFICATION
7.1 Score Verification Model
The Application operates under a single-escalation score verification model. Upon submission by one party, Match results are immediately recorded. The submitting party is automatically verified. The opposing party has twenty-four (24) hours to either accept the submitted scores or submit a Red Flag.
7.2 Red Flag Process
(a) Verification Window. The non-submitting party shall have twenty-four (24) hours from the time of Match submission to review the results and, if applicable, either (i) accept the submitted scores or (ii) submit a Red Flag with an alternative version of the scores.
(b) Single Escalation. A Red Flag constitutes a final challenge. There is no counter-dispute mechanism — upon submission of a Red Flag, the dispute is immediately escalated for resolution as set forth in subsections (d) and (e) below. The submitting party does not receive a second response window.
(c) Submitter Edit. Prior to the expiration of the verification window and prior to any Red Flag being submitted, the original submitting party may revise the submitted scores. All parties shall be notified of any revision and the twenty-four (24) hour window shall reset.
(d) Automatic Resolution. In the event that the opposing party fails to respond within the applicable twenty-four (24) hour window, the most recently submitted version of the Match results shall be deemed accepted and shall become final (an "Auto-Lock").
(e) Red Flag — Event Play. Upon submission of a Red Flag in Event play, the Match shall be placed Under Review and may thereafter be resolved solely by the Commissioner of the applicable Event, who shall review both versions of the submitted scores and make a final determination.
(f) Red Flag — Casual Play. Upon submission of a Red Flag in casual (non-Event) play, the Match record shall be voided immediately.
7.3 Commissioner Authority
In Event play, the Commissioner shall have final authority with respect to Match results, Red Flag resolution, and participant conduct within their Event. Decisions made by a Commissioner in good faith and in accordance with these Terms shall be binding on all parties.
7.4 Finality of Results
Once a Match result has been locked — whether by mutual verification, Auto-Lock, or Commissioner determination — statistics, ratings, and rankings are updated accordingly.
Corrections before results lock. A Commissioner may correct a locked Match result (by editing scores, resetting the Match to unplayed, recording a forfeit, or deleting a Season fixture) during the Event's Correction Window under Section 8.7(a); registered Squads are notified that standings changed. After results lock, corrections are available only while a Complaint is open (Section 8.4(a)), and a Match may no longer be reset to unplayed. Corrections only ever give participants more time to review, never less.
After finalization. Once an Event's results are Final under Section 8.7, no Match within it may be edited, reset, forfeited, or deleted through the Application by any User, including the Commissioner. Results at that point are settled and are not subject to further dispute through the Application.
8. EVENTS AND COMPETITIONS
8.1 Nature of Events
Events are organized and managed by Commissioners, who are independent Users of the Application. Scorebox provides the platform and tools for Event management but is not the organizer, host, or sponsor of any Event. Scorebox does not guarantee the quality, safety, legality, or completion of any Event.
8.2 Registration
Registration for an Event constitutes a binding commitment to participate, subject to the applicable Event rules and these Terms. Paid registration fees are collected at the time of registration and are subject to the refund provisions set forth in Section 9.
8.3 Roster Management
Squad rosters shall be managed by the designated Captain, subject to the Commissioner's policies and any applicable roster lock periods. Roster changes are governed by the Event's rules as established by the Commissioner.
8.4 Event Complaints
Scorebox provides a complaint process as the general safeguard for Event conduct. The registered Squad Captain of any Squad entered in an Event may file a complaint about how that Event is being run, at any time while the Event is live or after play concludes, up until the Event's results become Final under Section 8.7. A Captain retains standing to file whether or not their Squad remains active in the Event.
One complaint holds the payout. A single filed and unresolved complaint prevents an Event's results from becoming Final and prevents the release of escrowed registration fees, until Scorebox resolves it. Scorebox reviews the complaint together with any Commissioner rebuttal and issues one of the following determinations:
(a) Dismissed — no action is taken, the Event proceeds to finalization on the ordinary schedule, and no public record is created; or
(b) Upheld — the Event is voided, all registration fees are refunded to registered participants in full and in cash, the Commissioner's Hosting Fee is forfeited in its entirety, and the Commissioner is placed on Hosting Probation for one (1) year, during which they may not publish new Events. The Hosting Probation status and its expiration date are displayed publicly on the Commissioner's profile for the duration of the probation.
(a) Correction while a Complaint is open. While a Complaint is filed and unresolved, the Commissioner may correct the Event's results even though they have locked under Section 8.7(a) — the intended first remedy for a Complaint about a recorded score is a correction, not arbitration. Any such correction re-locks the results and restarts the Review Window in full (Section 8.7(b)), and the correction is recorded alongside the Complaint for Scorebox's review. A Match may not be reset to unplayed once results have locked.
A Captain may withdraw their complaint at any time before it is resolved; withdrawing releases the hold it placed on finalization and the payout. Determinations under this Section are made in Scorebox's sole discretion and are final and binding. A complaint filed after an Event's results have become Final does not reverse the release of funds; Scorebox may still act on it for conduct purposes.
8.5 Venue Authorization
(a) Claimed Venues. Venues that have been claimed by a Venue owner require commissioner authorization before an Event may be published at that Venue. The Venue owner maintains a list of approved commissioners who are authorized to host Events at the Venue. If You are not an approved commissioner for a claimed Venue, You will be unable to publish an Event at that Venue until the Venue owner grants approval; You may request approval from within the Application, and pending requests confer no hosting rights until granted. Claiming a Venue is free and does not require identity verification; identity verification through Stripe is required only to enable paid Station reservations and receive payouts.
(b) Unclaimed Venues. Venues that have not been claimed by any Venue owner do not require commissioner authorization. Any Commissioner may publish an Event at an unclaimed Venue.
(c) Station Allocations. When an approved Commissioner publishes an Event at a claimed Venue, the Application automatically allocates Stations for each scheduled outing of the Event. These allocations reserve Stations at no cost to the Commissioner and block conflicting paid reservations during the allocated time periods. Allocations cannot displace existing paid reservations. Venue owners grant this allocation privilege by adding a Commissioner to their approved list.
8.6 Completion of Play
An Event completes automatically when every scheduled Match in it has been played, forfeited, or deleted — for a Season with playoffs, when the playoff champion is decided. No action by the Commissioner is required, and registered Squad Captains are notified when it happens. If a result is later reset or a new fixture becomes unplayed, the Event reopens and completes again when play truly concludes.
8.7 Finalization of Results
An Event's results become Final in two stages.
(a) The Correction Window — results lock. For twenty-four (24) hours after play completes, the Commissioner may correct results (Section 7.4). Corrections do not extend this window: it always ends twenty-four (24) hours after play completed. The Commissioner may end it earlier at any time by finalizing the Event in the Application. When the Correction Window ends — by either route — results lock: they can no longer be changed by anyone, except as provided in Section 8.4(a) while a Complaint is open. Registered Squads are notified when results lock.
(b) The Review Window — results become Final. For twenty-four (24) hours after results lock, registered Squad Captains may review the locked results and file a Complaint under Section 8.4. A correction made under Section 8.4(a) while a Complaint is open re-locks the results and restarts this window in full, so every Squad has a complete window against any result it did not already see. When the Review Window ends with no unresolved Complaint, results become Final: escrowed registration fees are released to the Commissioner (Section 9.4), awards are issued, and any referral credit tied to the Event becomes spendable (Section 9.7). Because the Review Window is measured from the lock and not from the end of play, finalizing early never shortens it — a Commissioner can shorten only their own Correction Window, never the participants' Review Window.
Casual Events, which involve no registration fees and no escrow, become Final at the moment their champion is decided — and because nothing has been settled, their Commissioner may still correct results afterward; any award issued is reissued to match the corrected result.
Before results become Final, standings and champions displayed in the Application are provisional and may change.
8.8 Inactive Events
If an Event that has started shows no activity of any kind — no Match played, no schedule change, no edit to the Event — for thirty (30) consecutive days, and its stated end date has passed, Scorebox notifies the Commissioner and, if a further seven (7) days pass with no activity, closes the Event automatically. On such closure, registered Squads receive a full cash refund of their registration fees and the Hosting Fee is disposed under Section 9.5(a) as if the Event had been voluntarily cancelled at that moment. Any activity in the Event resets the thirty (30) day period; activity after a notice has been sent likewise resets it, and a fresh notice is required before any closure.
9. PAYMENTS, FEES, AND REFUNDS
9.1 Third-Party Payment Processing
All financial transactions conducted through the Application are processed by Stripe, Inc. ("Stripe"). By initiating a payment, You agree to be bound by Stripe's applicable terms of service and privacy policy. Scorebox does not collect, store, or have access to Your payment card information. Payment methods, including Apple Pay and credit/debit cards, are presented and processed entirely through Stripe's payment infrastructure.
You may choose to save a payment method for future purchases. Saving is optional and is offered at the time of payment; declining has no effect on the transaction You are completing. A saved card is stored by Stripe, not by Scorebox — Scorebox retains only an identifier linking Your account to Your Stripe customer record, which cannot be used to charge You outside the Application. Saved payment methods are used only for purchases You initiate; Scorebox does not charge a saved card without Your action at the time of purchase. You may remove a saved payment method at any time.
9.2 Hosting Fees
Publishing certain Events requires a one-time fee (the "Hosting Fee"), paid by the Commissioner at publication. The Hosting Fee is required to publish:
(a) any Season, whether public or private; and
(b) any Tournament created through the standard event flow — whether published publicly or privately.
A Casual Event — an invitation-only tournament created through the Casual flow, which carries no registration fees, no escrow, and no venue listing — is published free of charge. Whether an Event collects registration fees never affects whether a Hosting Fee is owed or its amount; nor does an Event's visibility.
An Event's visibility is chosen before publication and cannot be changed afterward. Private Events are excluded from in-app discovery surfaces (map, search, venue listings, and discovery notifications).
First Event free. The first Event a Commissioner publishes that would otherwise require a Hosting Fee is published without charge, once per account. Publishing a free Casual Event does not consume this benefit.
The Hosting Fee amount is determined by Scorebox, is disclosed in the Application prior to payment, and is non-negotiable, except as modified by a valid promotional code (Section 9.6), referral code, or applied Account Credit (Sections 9.7 and 9.9). Where a Hosting Fee is required, its payment is a prerequisite to Event publication; the Event will not be visible to or accessible by other Users until the Hosting Fee has been paid or waived.
The fee amount and the version of these Terms in effect are recorded to the Event at the time of payment. The financial terms so recorded govern that Event for its entire life, notwithstanding any subsequent change to Scorebox's fees or to these Terms (see Sections 9.5(h) and 23).
Fill Guarantee. If an Event never reaches its stated minimum number of Squads within one hour after its scheduled start time, the Event is closed automatically: registered Squads receive a full cash refund of their registration fees, and ninety percent (90%) of the amount paid toward the Hosting Fee is returned to the Commissioner as Account Credit (Section 9.9) — the same rate as a voluntary pre-Commitment cancellation under Section 9.5(a). Scorebox will endeavor to notify the Commissioner approximately twenty-four (24) hours before the scheduled start time when an Event remains below its stated minimum, but such notice is a courtesy and this automatic closure applies regardless of whether notice is received. An Event that has not been started within seven (7) days after its scheduled start time is likewise closed automatically, with registration fees refunded in full and the Hosting Fee disposed under Section 9.5(a) as if voluntarily cancelled at that moment. An Event that has started but goes inactive is governed by Section 8.8.
9.3 Registration Fees and Service Fee
Event registration fees are established by the Commissioner at their sole discretion, and one hundred percent (100%) of every registration fee reaches the Commissioner. Scorebox retains no percentage of registration fees, in any form.
A flat platform service fee is charged on each registration payment. The service fee is paid by the registering participant in addition to the registration fee, is disclosed as a separate line item before You confirm payment, and is never deducted from the registration fee or from the Commissioner's proceeds. Its amount is disclosed in the Application at the time of payment. No undisclosed surcharge or markup is ever applied.
Because the service fee is charged on a payment, an Event that collects no registration fee carries no service fee.
Whenever Your registration fee is refunded because the Event was cancelled, voided, closed by Scorebox, or otherwise died (Sections 8.4, 8.8, 9.2, and 9.5), the service fee is refunded with it in full — when an Event dies, Your money comes back. The service fee is not refunded upon Your voluntary withdrawal from an Event, as it covers payment-processing costs already incurred on Your behalf. Standard third-party payment processing fees (charged by Stripe) apply.
9.4 Escrow
Registration fees collected through the Application are held by Scorebox in an escrow capacity within Scorebox's Stripe platform account until the Event's results become Final under Section 8.7 — that is, after results lock and the twenty-four (24) hour Review Window passes with no unresolved complaint. Funds are never released before the Review Window has run in full, however quickly the Commissioner finalizes. At that moment the full amount of each Squad's registration fee is released to the Commissioner. Scorebox retains no portion of registration fees.
Escrowed funds are not released before finalization, and are not released at all where an Event is cancelled, voided, or closed — in those cases they are refunded to participants under Section 9.5.
9.5 Refunds
(a) Hosting Fee — Voluntary Cancellation Before Commitment. In the event that a Commissioner voluntarily cancels an Event before the Event has reached the Commitment Gate, ninety percent (90%) of the amount paid toward the Hosting Fee (whether paid in cash, Account Credit, or a combination) shall be returned to the Commissioner as Account Credit (Section 9.9). The remaining ten percent (10%) shall be retained by Scorebox as a cancellation fee. The "Commitment Gate" is the moment that registered Squads first reach or exceed the Event's stated minSquads (minimum-squads) threshold. The Commitment Gate is sticky: once triggered, subsequent Squad withdrawals do not reset it, and the Hosting Fee remains non-returnable on voluntary cancellation. After the Commitment Gate, no Hosting Fee return is available for voluntary cancellation. The Hosting Fee was paid to Scorebox as platform revenue at the time of Event publication and is not returned post-Commitment, except as provided in Sections 9.5(c) (Integrity Failure) and 9.5(g) (Platform Fault).
(b) Registration Fees — Cancellation Before Finalization. A Commissioner may cancel an Event at any time before its results become Final under Section 8.7, including while play is under way and during the review window. On any such cancellation, all registration fees are refunded to registered participants in full, in cash, together with the service fee (Section 9.3). Once results are Final, escrowed fees have been released and the Event can no longer be cancelled through the Application.
(c) Upheld Complaint. Where a complaint under Section 8.4 is upheld, the Event is voided and all collected registration fees are refunded to registered participants in full, in cash, to the original payment method, together with the service fee. The Hosting Fee is forfeited in its entirety: an Event that reached play and was voided on an upheld complaint receives no Hosting Fee return, consistent with the post-Commitment rule of Section 9.5(a) — such an Event shall never receive a more favorable Hosting Fee outcome than an honestly cancelled one. (For Events whose fees were paid under prior versions of these Terms, the return terms recorded at payment govern per Section 9.5(h).)
(d) Voluntary Withdrawal. Refund eligibility for voluntary withdrawal from an Event is determined by the Commissioner's published Event policies and the Application's withdrawal flow. Scorebox does not guarantee refunds for voluntary withdrawal and shall not be liable for any Commissioner's refund decisions.
(e) Independence of Gates. The Commitment Gate (Section 9.5(a)) and finalization (Section 8.7) operate independently. Hosting Fee return eligibility is determined solely by the Commitment Gate; registration fees are refundable in full up to finalization and not at all after it. An Event may, at the time of voluntary cancellation, fall on either side of either gate.
(f) The Extraction Principle — Form of Returns. Registered participants' money always returns as a cash refund to the original payment method whenever an Event is cancelled, voided, or closed before its results become Final — participants are never issued credit in place of a refund they are entitled to without their affirmative choice. A Commissioner's Hosting Fee, by contrast, returns as Account Credit (Sections 9.2 Fill Guarantee and 9.5(a)) or not at all (post-Commitment cancellation, inactivity closure, or an upheld complaint per Section 9.5(c)). The sole path by which a Commissioner receives cash proceeds from an Event is that Event running to completion and its results becoming Final under Section 8.7.
(g) Platform Fault. Where Scorebox determines, in its reasonable discretion, that an Event's cancellation was caused by a failure of the platform or of a Venue rather than by the Commissioner, the cash portion of the Commissioner's Hosting Fee shall be refunded in full (100%) to the original payment method — including after the Commitment Gate — and any portion paid in Account Credit shall be restored as Account Credit.
(h) Grandfathering of Financial Terms. The refund and return terms applicable to an Event are those recorded to the Event at the time its Hosting Fee was paid (Section 9.2). An Event whose fee was paid under a prior version of these Terms retains the refund form promised by that version, including any cash-refund entitlement, for the life of the Event.
9.6 Promotional Codes
Scorebox may, at its sole discretion, issue promotional codes that reduce or waive applicable fees (including Hosting Fees). Promotional codes: (a) are issued, managed, and revoked exclusively by Scorebox; (b) may be subject to usage limits, expiration dates, and other conditions specified at the time of issuance; (c) may not be sold, transferred, or exchanged; (d) have no cash value and cannot be redeemed for currency; and (e) are void where prohibited by law. Scorebox reserves the right to deactivate any promotional code at any time without prior notice. Abuse or fraudulent use of promotional codes may result in account suspension or termination.
9.7 Commissioner Referral Program
Scorebox operates a referral program for Commissioners. Every account receives a unique referral code. A new Commissioner may apply a referral code when publishing their first Event; a referee may only use one referral code, ever, and only on their first Event. Self-referral (using Your own code) is prohibited. Applying a referral code does not change any fee owed for the Event — the first-Event benefit of Section 9.2 applies on its own terms, with or without a code. When a new Commissioner publishes their first Event with a referral code, the referrer and the referee each earn a promotional Account Credit (Section 9.9) in the amount disclosed in the Application at the time of the referral. Both credits are granted when the referee's first Event is published and become spendable when that Event's results become Final under Section 8.7 — for Events with and without registration fees alike; both credits are revoked if that Event is cancelled, voided, or closed before finalization. Referral rewards are promotional Account Credits governed by Section 9.9, and their twelve (12) month expiration runs from the moment the credit becomes spendable. Grandfathering: referral credits banked before the Effective Date of these Terms retain their original face value and do not expire, as promised by the version of these Terms under which they were earned. Scorebox reserves the right to modify, suspend, or terminate the referral program at any time without prior notice; modifications apply prospectively to rewards not yet earned. Abuse or fraudulent use of referral codes may result in credit forfeiture, account suspension, or termination.
9.8 Venue Reservations
Station reservation prices are set by the Venue owner. At the time of booking, a payment authorization (hold) is placed on the reserving User's payment method for the station price plus a flat $0.99 service fee, which is disclosed as a line item before payment. The hold is captured (charged) thirty (30) minutes before the reservation start time; a reservation may be cancelled free of charge up to thirty (30) minutes before its start time, after which cancellation is unavailable and the charge stands.
From each captured reservation, Scorebox retains a platform fee from the Venue's proceeds equal to the greater of one dollar ($1.00) or fifteen percent (15%) of the station price (never exceeding the station price), in addition to the User-paid service fee. Scorebox may grant a Venue a reduced promotional or founding platform-fee rate by agreement; where granted, the reduced rate applies in place of the standard formula for its stated duration. The remainder is transferred to the Venue's connected payment account. Scorebox may modify these fees prospectively; the fees applicable to a reservation are those in effect and disclosed at the time of booking.
9.9 Account Credits
Scorebox maintains an account credit ledger (the "Wallet") for each User. Account Credits come in two classes:
(a) Promotional Credits are granted above any obligation Scorebox owes You — including referral rewards (Section 9.7), fill-guarantee returns (Section 9.2), voluntary-cancellation returns (Section 9.5(a)), and any promotional grant. Promotional Credits: (i) expire twelve (12) months after they become spendable; (ii) are spendable exclusively on Scorebox platform fees (such as Hosting Fees) and never toward registration fees or other User-to-User amounts; (iii) have no cash value and cannot be redeemed for currency; and (iv) are non-transferable.
(b) Owed Credits arise only when You affirmatively choose to receive credit in place of a cash refund You are entitled to. Owed Credits never expire, and You may request their conversion to a cash refund at any time. Scorebox will never issue Owed Credit in place of an entitled cash refund without Your affirmative choice.
(c) Mechanics. Credits apply automatically at checkout toward eligible platform fees. Spending is partial — a fee consumes only what it requires, and remaining value stays in Your Wallet. When multiple credits are available, the credit closest to expiration is spent first, and Owed Credits are spent last. If a checkout is abandoned after credit was reserved, the credit is returned to Your Wallet automatically.
(d) Expiration Notice. Scorebox will notify You by email and push notification approximately thirty (30) days and again approximately seven (7) days before any Promotional Credit expires. Expired credit is forfeited. (e) Revocation. Credits obtained through fraud, abuse, or violation of these Terms may be revoked. Upon account termination for cause, unexpired Promotional Credits are forfeited; Owed Credits are converted to a cash refund.
10. VENUE AND STATION MANAGEMENT
10.1 Joining a Station's Line
The Application does not track Station occupancy or permit "claiming" a Station. To join a Station's Line, You either scan the Station's physical QR code (which serves as proof of physical presence) or, from within the Application, join remotely while located within 200 meters of the Venue. A paid reservation is the only record the Application treats as authoritative Station use.
10.2 The Line
A Station's Line is an ordered, positional list; the User at the front is "on deck." Users present at a Station may call the on-deck User (a "nudge") or, if that User has taken the Station or failed to appear, remove ("cross off") that on-deck User so the Line advances. A User may remove their own entry at any time. Users must respect Line order and refrain from interfering with other Users' positions. There are no session timers, play-style policies, or occupancy states.
10.3 Venue Owner Responsibilities
Venue owners are solely responsible for the physical condition, safety, and maintenance of their Stations and premises. Scorebox makes no representations or warranties regarding the condition or safety of any Venue and shall not be liable for any injury, damage, loss, or claim arising from Your presence at or use of any Venue.
10.4 Venue Commissioner Management
Venue owners may designate approved commissioners who are authorized to host Events at their Venue. Approved commissioners receive complimentary Station allocations for their Events. Venue owners may add or remove commissioners at any time. Removal of a commissioner does not affect Events already published at the Venue. The Venue owner is automatically considered an approved commissioner for their own Venue.
10.5 Venue Announcements
Owners of claimed Venues that have completed identity verification may send a limited number of announcements each month through the Application to Users who have recorded activity at that Venue (such as playing a Match there or joining a Station's Line). Announcements are delivered by Scorebox as in-app notifications: the Venue owner never receives Your contact information, and no email address, phone number, or device token is shared with any Venue. Announcements must concern the Venue itself; advertising third parties or reselling the channel is prohibited. You may stop receiving announcements from any particular Venue, or disable venue announcements entirely, at any time in the Application's notification settings or directly from a received announcement. Scorebox may suspend or revoke a Venue's ability to send announcements at any time, including in response to User reports, without affecting the Venue's claim. Venue owners can view aggregate activity metrics for their claimed Venue; metrics that identify individual Users by name are available only to identity-verified Venues, as described in the Privacy Policy.
11. RATINGS AND STATISTICS
11.1 Algorithmic Calculations
Player and Team ratings, rankings, and statistics are calculated using proprietary algorithms. Such metrics are provided for competitive matchmaking and informational purposes only and do not constitute any representation or guarantee of skill, ability, or future performance.
11.2 Adjustments and Recalibration
Scorebox reserves the right, in its sole discretion, to recalibrate, adjust, or recalculate ratings and statistics at any time and without prior notice to maintain competitive balance and statistical integrity. You acknowledge that You have no vested right to any particular rating, ranking, or statistical outcome.
11.3 Integrity Remediation
Scorebox reserves the right to adjust, void, or recalculate statistics arising from Matches determined — in Scorebox's sole discretion — to involve fraud, manipulation, collusion, or material technical error.
12. USER-GENERATED CONTENT
12.1 Ownership
You retain all ownership rights in content You create and submit to the Application, including without limitation Your gamertag, avatar, profile information, and messages (collectively, "User Content").
12.2 License to Scorebox
By submitting User Content to the Application, You hereby grant Scorebox a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, display, distribute, and otherwise exploit such User Content in connection with the operation, promotion, and improvement of the Application. This license survives termination of Your account.
12.3 Content Standards
You represent and warrant that Your User Content: (a) does not infringe, misappropriate, or otherwise violate any third party's intellectual property or other rights; (b) is not unlawful, defamatory, libelous, obscene, pornographic, threatening, harassing, or discriminatory; and (c) does not contain viruses, malware, or other harmful code.
12.4 Right of Removal
Scorebox reserves the right, but has no obligation, to monitor, review, and remove User Content at any time and for any reason, including but not limited to content that Scorebox, in its sole discretion, determines to violate these Terms.
13. PRIVACY AND DEVICE PERMISSIONS
13.1 Privacy Policy
Your use of the Application is subject to Scorebox's Privacy Policy, which is incorporated into these Terms by this reference. Please review the Privacy Policy for information regarding the collection, use, and disclosure of Your personal information.
13.2 Location Services
The Application accesses device location services solely for the purpose of verifying proximity when joining a Venue waitlist remotely or confirming physical presence at a Venue. Location data is not collected during casual play or when scanning a Station's QR code.
13.3 Camera Access
The Application accesses the device camera solely for the purpose of scanning Station QR codes and capturing profile photographs. The camera is not accessed for any other purpose.
13.4 Push Notifications
The Application delivers push notifications to communicate time-sensitive information. Certain notifications relating to operational matters — including, without limitation, dispute alerts, roster decisions, and session updates — are delivered regardless of User notification preferences. Optional notification categories may be managed through the Application's settings. You acknowledge and accept that disabling notifications may result in missed dispute windows, and any consequences thereof (including Auto-Lock of Match results) shall be Your sole responsibility.
14. INTELLECTUAL PROPERTY
14.1 Scorebox Property
The Application and all content, features, and functionality thereof — including without limitation the software, code, design, text, graphics, logos, icons, images, audio, and the selection and arrangement thereof — are the exclusive property of Scorebox LLC or its licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
14.2 Trademarks
"Scorebox," the Scorebox logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Scorebox LLC. You shall not use such marks without the prior written permission of Scorebox.
14.3 Feedback
To the extent You provide any suggestions, ideas, enhancement requests, feedback, or recommendations regarding the Application ("Feedback"), You hereby assign to Scorebox all right, title, and interest in and to such Feedback and agree that Scorebox shall be free to use, disclose, reproduce, license, and otherwise exploit such Feedback without restriction, obligation, or compensation to You.
15. THIRD-PARTY SERVICES
The Application integrates with and may contain links to third-party services, including without limitation Stripe, Inc. (payment processing), Apple Inc. (Sign In with Apple, Apple Pay), and Supabase Pty Ltd (backend infrastructure). Your use of such third-party services is governed by their respective terms of service and privacy policies. Scorebox makes no representations or warranties regarding any third-party services and shall not be liable for any acts or omissions of any third-party service provider.
16. TERM AND TERMINATION
16.1 Term
These Terms are effective upon Your first access to or use of the Application and remain in effect until terminated by either party in accordance with this Section.
16.2 Termination by You
You may terminate Your account at any time by: (a) using the account deletion functionality within the Application; or (b) contacting Scorebox at support@scoreboxapp.com with a request to delete Your account.
16.3 Termination by Scorebox
Scorebox may, in its sole discretion, suspend or terminate Your account and access to the Application at any time, with or without cause, and with or without prior notice. Without limiting the foregoing, grounds for termination include: (a) breach of these Terms; (b) fraudulent, abusive, or illegal activity; (c) stat or rating manipulation; (d) conduct harmful to other Users, Scorebox, or third parties; or (e) extended periods of inactivity as determined by Scorebox.
16.4 Effect of Termination
Upon termination: (a) Your license to use the Application shall immediately cease; (b) You shall cease all use of the Application; and (c) the following provisions shall survive termination: Sections 12.2 (License to Scorebox), 14 (Intellectual Property), 17 (Disclaimers), 18 (Limitation of Liability), 19 (Indemnification), 20 (Dispute Resolution), and 21 (Governing Law).
16.5 Data Retention
Scorebox may retain Match history, statistical records, and other data as necessary to maintain the integrity of the competitive ecosystem, comply with legal obligations, resolve disputes, and enforce these Terms, notwithstanding termination of Your account.
17. DISCLAIMERS
THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SCOREBOX HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, SCOREBOX DOES NOT WARRANT THAT: (A) THE APPLICATION WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE USE OF THE APPLICATION WILL BE ACCURATE OR RELIABLE; (C) ANY ERRORS IN THE APPLICATION WILL BE CORRECTED; OR (D) THE APPLICATION WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
SCOREBOX IS NOT RESPONSIBLE FOR ANY PHYSICAL INJURY, PROPERTY DAMAGE, PERSONAL DISPUTE, FINANCIAL LOSS, OR OTHER HARM ARISING FROM: (I) EVENTS, MATCHES, OR COMPETITIONS FACILITATED THROUGH THE APPLICATION; (II) YOUR PRESENCE AT OR USE OF ANY VENUE; (III) THE CONDUCT OF ANY COMMISSIONER, VENUE OWNER, OR OTHER USER; OR (IV) DECISIONS MADE IN RELIANCE ON RATINGS, STATISTICS, OR OTHER INFORMATION PROVIDED THROUGH THE APPLICATION.
18. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCOREBOX LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS (COLLECTIVELY, THE "SCOREBOX PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE APPLICATION; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH THE APPLICATION; (C) ANY CONTENT OBTAINED FROM THE APPLICATION; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT OR TRANSMISSIONS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT SCOREBOX HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE SCOREBOX PARTIES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO SCOREBOX DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE SCOREBOX PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
19. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Scorebox Parties from and against any and all claims, actions, suits, proceedings, liabilities, damages, settlements, penalties, fines, costs, and expenses (including without limitation reasonable attorneys' fees and litigation costs) arising out of or relating to: (a) Your use of or access to the Application; (b) Your User Content; (c) Your violation of these Terms; (d) Your violation of any applicable law, rule, or regulation; (e) Your violation of any rights of any third party; or (f) Your role as a Commissioner or Venue owner, including any claims by Event participants or Venue visitors.
20. DISPUTE RESOLUTION AND ARBITRATION
20.1 Mandatory Arbitration
Except as set forth in Section 20.3, any dispute, claim, or controversy arising out of or relating to these Terms, the Application, or the relationship between You and Scorebox (each, a "Claim") shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in the State of Colorado. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
20.2 Class Action and Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (A) ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION; (B) YOU AND SCOREBOX EACH WAIVE THE RIGHT TO A TRIAL BY JURY; AND (C) YOU AND SCOREBOX EACH WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.
20.3 Exceptions
Notwithstanding Section 20.1: (a) either party may bring an individual action in small claims court for Claims within the jurisdictional limits of such court; and (b) either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
20.4 Opt-Out Right
You may opt out of this arbitration provision by sending written notice to support@scoreboxapp.com within thirty (30) days of first accepting these Terms. Your notice must include Your full name, Scorebox account information, and a clear statement that You wish to opt out of the arbitration provision. If You opt out, the Governing Law and jurisdiction provisions set forth in Section 21 shall apply.
21. GOVERNING LAW
These Terms and any Claim arising out of or relating to these Terms or the Application shall be governed by and construed in accordance with the laws of the State of Colorado, without giving effect to any principles of conflicts of law. To the extent that litigation is permitted under these Terms, You and Scorebox consent to the exclusive jurisdiction of the state and federal courts located in the State of Colorado.
22. GENERAL PROVISIONS
22.1 Entire Agreement
These Terms, together with the Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between You and Scorebox with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, and agreements, whether oral or written.
22.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.
22.3 No Waiver
The failure of Scorebox to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Scorebox.
22.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without the prior written consent of Scorebox. Scorebox may freely assign or transfer these Terms without restriction. Any purported assignment in violation of this Section shall be null and void.
22.5 Notices
Scorebox may provide notices to You through the Application, via push notification, or by email to the address associated with Your account. You may provide notices to Scorebox by email at support@scoreboxapp.com. Notice shall be deemed given when sent.
22.6 Force Majeure
Scorebox shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including without limitation acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, power failures, Internet or telecommunications failures, or destruction of facilities.
22.7 Independent Contractors
The relationship between You and Scorebox is that of independent parties. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between You and Scorebox.
23. MODIFICATIONS TO TERMS
Scorebox reserves the right to modify these Terms at any time in its sole discretion. If we make material changes to these Terms, we will notify You through the Application or by other means prior to the effective date of the changes. Your continued use of the Application following the effective date of any modifications constitutes Your acceptance of the modified Terms. If You do not agree to the modified Terms, You must discontinue use of the Application.
Disclosed-at-Payment Rule. Modifications to fees, retention rates, or refund forms apply prospectively only. The financial terms applicable to any payment You make are those in effect and disclosed at the time of that payment, and — for Events — are recorded to the Event at the time its fees are paid (Section 9.2). No modification to these Terms alters the financial terms already recorded to an existing Event or already applicable to a completed payment.
24. CONTACT INFORMATION
If You have any questions, concerns, or inquiries regarding these Terms, please contact:
Scorebox LLC Email: support@scoreboxapp.com
These Terms of Service were last updated on August 27, 2026.